The most common issue with the MacOS-app is that we're missing permissions that we need in order to function. It's required to grant these two permissions:
Navigate to Settings > Privacy & Security > Accessibility and make sure that ClockAssist is enabled.
Navigate to Settings > Privacy & Security > Automation and make sure that all checkboxes within the ClockAssist-dropdown are enabled.
In order to track activity within your webbrowsers, our browser-extension need to be installed and initialised. It's required to install our browser-extension to every webbrowser that you want ClockAssist to track.
Within Safari, you have to grant the ClockAssist add-on to all webpages. This is required so we can track what online software tools you're using and for what clients.
Navigate to Safari > Preferences > Extensions > ClockAssist and click the 'Allow on every website' button.